Privacy Policy
UCSmile is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
Last updated:
Introduction
UCSmile ("we", "us", "our") operates the dental tourism platform at ucsmile.com. We respect your privacy and only collect information necessary to connect you with verified dental clinics in Da Nang, Vietnam.
Information We Collect
We collect information in two ways:
- Information you provide directly: full name, phone number, email address, nationality, preferred appointment date, clinic preference, and dental treatment details.
- Automatically collected usage data: IP address, browser type, pages visited, and time on site — collected via cookies and analytics tools.
How We Use Your Information
We use the information we collect to:
- Process and forward your booking request to the appropriate clinic.
- Confirm appointments and provide concierge support.
- Improve our platform quality and user experience.
- Send service updates (only with your consent).
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. All data is transmitted over HTTPS encrypted connections. Booking information is stored in our secure Sanity CMS with role-based access controls.
Your Rights
You have the right to:
- Request access to, correction of, or deletion of your personal data.
- Withdraw consent to receive marketing communications at any time.
- Request that we restrict processing of your data in the event of a dispute.
To exercise these rights, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please reach out via our homepage or use the booking form to submit a support request.